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Account Terms and Service Availability

We built Ok Bazi for Bangladesh players who want a clear picture of how accounts work, what we handle, and where the service runs. This page walks through the legal framework—eligibility, data practices, payment terms, and who to contact when you need us.

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Ok Bazi Account Terms and Service Availability
DATA AND SECURITY

How We Handle Your Information

We collect only what we need to run your account—mobile number for login OTP, name and payment details for withdrawal verification, session cookies to keep you logged in across page reloads. Your bKash, Nagad and Rocket transaction records sit in an encrypted wallet log; we never store your mobile-banking PIN. You control your data through the account-settings panel: update your mobile number, review your deposit history, or request a full export as a CSV file.

Data We Collect We store your mobile number, account name, deposit and withdrawal records, and session cookies. Payment credentials stay with bKash, Nagad and Rocket; we only log transaction references. Every data point has a purpose—login verification, withdrawal checks, or session continuity—and we do not share it with third parties for marketing.
Cookie Use and Session State Cookies remember your login preference and keep your session active when you switch between the slot lobby, live tables and sportsbook. We do not use third-party tracking cookies. Clear your browser cookies to log out on a shared device; session data expires automatically after fourteen days of inactivity.
Account Security Practices We send an OTP to your mobile number every time you log in from a new device or browser. Withdrawals trigger a second OTP before they process. Enable two-factor authentication in account settings to add an extra verification layer for balance changes and profile edits.
Data Retention and Requests We keep your account records active as long as you use the platform, plus a compliance window after closure. Request a data export, correction or account deletion by opening a ticket in your dashboard or emailing the legal contact address. We confirm receipt within one business day and complete most requests within five business days.
LEGAL CONTACT

How to Reach Us for Legal Questions

When you need clarity on account terms, data requests, or eligibility, our support team handles legal queries through three direct channels. Open a ticket from your account dashboard for a written record, use live chat during business hours for immediate answers, or email our legal contact address if you're requesting data export or account closure documentation.

Account Dashboard Ticket Log in, navigate to the support tab, and open a legal-query ticket. Every submission gets a reference number and a response within two business days. Use this route when you need a written audit trail for data requests or term clarifications.
Live Chat for Legal Queries Click the chat icon in the account header during business hours. Our operators can pull your account details in real time and walk you through eligibility questions, payment-term specifics, or how to request a data export. Chat logs are saved to your ticket history.
Email for Formal Requests Send formal data-access, correction or closure requests to the legal contact email listed in your account footer. Include your account ID and mobile number. We respond with next steps and estimated completion time, typically within three business days.

Common Legal and Account Questions

Access depends on your local law and the eligible regions we serve. We do not guarantee availability in all areas. By opening an account, you confirm that using the platform complies with the regulations in your location.

We collect your mobile number for OTP login, your name and payment details for withdrawal verification, and session cookies to keep you logged in. Transaction records from bKash, Nagad and Rocket are stored in your encrypted wallet log.

Log in to your dashboard, open a support ticket under the legal-query category, and select data-export request. We send a CSV file with your account history, transaction log and profile details within five business days.

Update your mobile number in account settings; we send a confirmation OTP to both the old and new numbers. To close your account, open a ticket or email the legal contact address. Closure takes effect within five business days after final withdrawal processing.

We retain your data while your account is active, plus a compliance window after closure. Inactive accounts are archived after two years of no login activity. You can request deletion at any time through the support ticket system.

Open a legal-query ticket from your account dashboard, use live chat during business hours, or email the legal contact address in your account footer. Every query gets a reference number and a written response within two business days.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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